FAQ

    ANSWERS TO YOUR QUESTIONS 

    How do I test my water?
    A preliminary water test can be done by a pool shop or irrigation specialist in your local area. This will help us to discuss your needs.
    If you wish to get an accurate quote, you will need to collect a 1 litre water sample in a plastic bottle. And send to the lab in Melbourne.

    Write the following on the bottle with a permanent marker:  Bore water test for Puredrop Desalination

    Package and post to:
    SWEP Analytical Laboratories
    PO Box 583
    Noble Park VIC 3174

    Use the form to pay with credit card or include a cheque for $192.50 with your full name, address and phone number.
    Analysis takes approximately two weeks with results sent to you and Puredrop.


    What happens to the waste water?
    There are various ways to dispose of the salty waste water. Each site is different and local council, EPA or local water authority approval is sometimes required.  Here are some options that may work for your site: 
    • Pumping into a dam 
    • Evaporation ponds
    • Using it to grow large areas of Kikuyu grass 
    • Direct release into storm water for sites near the ocean

    How do I prepare the site for my Puredrop Desalination unit?
    Machines need to be placed securely on a hard surface such as paving or concrete. To protect your PD unit from the weather, a small garden shed or shelter is recommended.

    What maintenance do I need to do on my unit?
    Filters need to be changed approximately every 12 months. Membrane cleans are usually required every 2-3 years; however, some bore water very high in contaminants will require more.

    How much will it cost to run my PD unit?
    We use 1.5 kW pumps. Check with your electricity provider what rates you are on and you can calculate your daily costs.
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